Arlo|Smart Home Security|Wireless HD Security Cameras

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aignaciodc
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Follower

I have 3 Essentials, in 3 rooms. Today as I was leaving I was unable to turn any of them on. Troubleshooting etc. Still wouldn’t turn on. So I restarted all of them. (Seems like that shouldn’t require re-entering passwords and climbing up to hold a button - but that’s not the problem.) I haven’t re-set them, they’re disconnected, and show as disabled, in the app. So why does the camera in my bedroom, and only that camera, keep clicking like it’s turning on/off or being activated? Shouldn’t ALL of them do it, if any? It’s been 6 hours. Creeping me out. All of them have motion sensors, but I’m here in another room moving around and this camera isn’t clicking. Bedroom haunted, maybe? 

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StephenB
Guru Guru
Guru

If you held down the sync button for 20 seconds, then you initiated a camera reset.  If that's what happened, you need to remove and re-add the camera to your account.

 

One flaw with the Essentials is that there is no way to restart them.