Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

New Zealand

Reply
Discussion stats
  • 1 Reply
  • ‎2024-08-02 03:13 AM
  • 1916 Views
  • 0 Likes
  • 2 In Conversation
Violetl
Follower
Follower
‎2024-08-02 03:13 AM
  • My Essential Spotlight Camera purchased May 2023 went offline. I tried to reconnect without success. It is installed outside. We had a lot of rain and wind. 
    I tried to  and charge it but water leaked out of the camera. 
    it was suppose to be sealed for exterior use. Has anyone had same problem? 
Labels:
0 Likes
Reply
Message 1 of 2
1,916
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-08-02 05:41 AM

Use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what they offer, including a possible RMA.

0 Likes
Reply
Message 2 of 2
1,908
Discussion stats
  • 1 Reply
  • ‎2024-08-02 03:13 AM
  • 1917 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.