Arlo|Smart Home Security|Wireless HD Security Cameras

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JeffsGG
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Hi, can anyone help me, my ex had the Arlo system set up at my house and took most last year when (cheating) he left -we had shared the app and I’m trying to see if I can still use the couple I have at home and what goes with them like am I missing a base or something? He set this all up I never paid attention - I have a protection order against him and he changed the password on the app - just trying to figure out if my cameras are safe to use thanks 

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BrookeN
Arlo Moderator
Arlo Moderator

It depends on a couple different factors:

1. Are the devices still under the other persons account?

2. Also, what type of Arlo cameras are they? You can find that information by following the instructions in this link https://kb.arlo.com/000062026/Where-can-I-find-the-serial-number-and-firmware-version-for-my-Arlo-de...