My spotlight gets confused....

[EV16]

Hi, 

Very satisfied with Arlo and just upgraded to the Spotlight version. 

Spotlight turns on allright while dark, but sitting at the maindoor, and if you walk in and out a few times, the camera gets confused, and forgets to turn off the spotlight. This means that battery is drained within a few hours. 

Guess this requires a alteration of FW or other suggestions ?

Thanks in advance 😉 

[jguerdat]

Start by removing the camera from Settings, My Devices and reconnect it. Any better?

[EV16]

Sorry, problem is still the same after removing and re-installation - I guess that this needs some kind of FW-update. 

Best regards, 

Kim

[jguerdat]

Use the Contact Support link at the bottom here for a hardware problem.