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My phone is saying unclaimed device, but it chimes in when I scan the barcode. It asked me for the name a short one or descriptive one then it says unable to find this device. But ask me to give it a name, why is it letting me get to naming section but then saying it can't claim it.
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Bettycook35,
After naming your camera, it should start a firmware update. Do you see this? Does the firmware update finish before you see an error?
JamesC