Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

My Arlo app not discovering my Essential spotlight Camera

Reply
Discussion stats
  • 1 Reply
  • ‎2021-03-08 05:54 PM
  • 1612 Views
  • 1 Like
  • 2 In Conversation
Brad93
Follower
Follower
‎2021-03-08 05:54 PM
I need help. I absolutely cannot get my Arlo app to discover my camera. It was working perfectly then I had to take it down to charge it and after that it wouldn’t work.
Labels:
Reply
Message 1 of 2
1,612
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2021-03-09 09:24 AM

Brad93,

 

After recharging the camera, you should not need to go through the discovery process again. What are you seeing in the Arlo mobile app? Are you seeing any specific error messages?

 

JamesC

0 Likes
Reply
Message 2 of 2
1,592
Discussion stats
  • 1 Reply
  • ‎2021-03-08 05:54 PM
  • 1613 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.