Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Keeps disappearing

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Buffalobill
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Follower
‎2023-11-01 04:11 PM

Camera keeps needing factory reset I take it down bring it in and reset it. THEN I reinstall it outside it disappears and I have to do it all over again!! I've had it for 4 months with no issue my other cameras work fine please help.

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JamesC
Community Manager
Community Manager
‎2023-11-01 04:24 PM

Buffalobill,

 

This could indicate an issue with the camera hardware. I encourage you to reach out to the Arlo Support team using the Arlo mobile app under Settings > Support. Open a ticket on the issue and work with the support team to investigate further.

 

JamesC

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