I share the devices

[Angelmez24]

I want be the primary user since the other person is no longer here and I don't want them to be able to have access to the cameras

[StephenB · Accepted solution]

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@Angelmez24 wrote:

I want be the primary user since the other person is no longer here and I don't want them to be able to have access to the cameras

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The way to do that is to remove all the devices (camera, base stations) from their account, and then add them to your account.  If they know your Arlo password, you should of course change it.  You could of course set up a new account.  Subscriptions won't be transfered, so you will need to get a new one (cancelling the one in the old account).

So if you don't know their Arlo username/password, you will need their cooperation.