Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

I cannot get this camera to connect to wifi or app

Reply
Discussion stats
  • 1 Reply
  • ‎2022-02-24 07:40 PM
  • 996 Views
  • 0 Likes
  • 2 In Conversation
jjjr
Follower
Follower
‎2022-02-24 07:40 PM

i cannot get this camera to connect to wifi or app  

Labels:
0 Likes
Reply
Message 1 of 2
996
1 REPLY 1
StephenB
Guru Guru
Guru
‎2022-02-25 05:38 AM
@jjjr wrote:

i cannot get this camera to connect to wifi or app  

First, make sure you are choosing the "essential spotlight" in the app, and not "essential" when you "add device".

 

If that doesn't solve it, please give us details on what exactly you've tried, and where in the onboarding process it fails.

0 Likes
Reply
Message 2 of 2
976
Discussion stats
  • 1 Reply
  • ‎2022-02-24 07:40 PM
  • 997 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.