Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

I No longer see time and date stamp on videos

Reply
Discussion stats
  • 2 Replies
  • ‎2024-07-29 06:35 AM
  • 816 Views
  • 0 Likes
  • 3 In Conversation
Lexcam
Tutor
Tutor
‎2024-07-29 06:35 AM

I no longer see the time and date stamp on my videos in the upper left-hand corner. What has changed?

Labels:
0 Likes
Reply
Message 1 of 3
816
2 REPLIES 2
JamesC
Community Manager
Community Manager
‎2024-07-31 10:45 AM

Timestamps are not available on Arlo video clips. You can find timestamps within feeds/library or by converting the file name when downloading a clip. For more information on this, see here: https://kb.arlo.com/996425/How-do-I-convert-the-time-stamp-saved-in-Epoch-time-when-I-download-Arlo-...

 

JamesC

0 Likes
Reply
Message 2 of 3
780
StephenB
Guru Guru
Guru
‎2024-07-31 02:56 PM
@JamesC wrote:

Timestamps are not available on Arlo video clips. You can find timestamps within feeds/library or by converting the file name when downloading a clip.

It is also in the metadata of the downloaded video.  Right click on the video, and look at the properties and you will find the recording time.

0 Likes
Reply
Message 3 of 3
767
Discussion stats
  • 2 Replies
  • ‎2024-07-29 06:35 AM
  • 817 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.