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How to add another user to view cameras?

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Tariq23
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I want to add my wife to my account to view the cameras. But every time she is logged on, I get logged off

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StephenB
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@Tariq23 wrote:

I want to add my wife to my account to view the cameras. But every time she is logged on, I get logged off


She needs to use her own account (and then you share the cameras with her).  If you see "Library" in your app, then use the first article, if you see "Feed" use the second.

Have her accept the invite on a PC, not her phone.

 

After you see that the invite is accepted, then check that both accounts either show "Library" or both show "Feed".  If they are mismatched, you will need to migrate the one that says "Library" to "Feed".   Do this by starting to add a Pro 5s camera or a home security system to the account.  This will fail, since you don't have either device.  But you will be prompted to migrate to "Feed" as part of the process.

 

Once you migrate to "Feed" there is no way to move back to "Library".