Firmware loop

[egilso]

My 1.gen essential spotlight cameras are stuck in aloop where they update 1.090.36 and 1.090.37 versions alternating. They insist on installing previous version, then after a few days, they install the new. 

[BrookeN]

Please try to reset the camera and add it back to the account:

https://kb.arlo.com/000063466/How-do-I-factory-reset-my-Arlo-Essential-Spotlight-Camera-Arlo-Secure-...

[egilso]

It has happened to two of four cameras, and yes I have reset one of them. It is obvious that the server offers the outdated version, as the camera happily installs the old version

[egilso]

I have not reset the cameras, but they seem to have stopped the update loop

[BrookeN]

If it goes into the software loop again, can you please take a screenshot of what you are seeing and send it to me please.