Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Essentials spotlight won't recorder

Reply
Discussion stats
  • 1 Reply
  • ‎2023-07-19 12:05 PM
  • 1268 Views
  • 0 Likes
  • 2 In Conversation
Tmotofga
Follower
Follower
‎2023-07-19 12:05 PM

Camera triggers alerts, but will not record locally to VM4000 base hub.

Labels:
0 Likes
Reply
Message 1 of 2
1,268
1 REPLY 1
StephenB
Guru Guru
Guru
‎2023-07-20 05:15 AM
@Tmotofga wrote:

Camera triggers alerts, but will not record locally to VM4000 base hub.

You can't see local recordings with the VMB4000 on either the app or my.arlo.com.  You have to eject the storage, connect it to a PC and search for the footage.  So try that, in order to see if the recordings are there.

 

If you want to see local recordings in the app, then you'd need to upgrade the hub to a VMB4540 or a VMB5000 and enable direct access to local storage.  Note there are several caveats (one being that the recordings aren't available in the browser interface).

 

The other option of course is to get a subscription for the camera, and use cloud storage.

 

 

 

 

0 Likes
Reply
Message 2 of 2
1,253
Discussion stats
  • 1 Reply
  • ‎2023-07-19 12:05 PM
  • 1269 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.