Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

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  • ‎2021-10-21 03:10 PM
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Rebtop
Aspirant
Aspirant
‎2021-10-21 03:10 PM

Terrible customer service. I received an email that they are going to close my case, again, if I don’t respond within 4 days. I have tried to respond several times  but they are off line. 
Can I trade my 5 cameras for 1 Next camera. At this point in time, this is a fair trade. OK I will pay an additional $200 to Nest for the trade. 

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JamesC
Community Manager
Community Manager
‎2021-10-21 03:38 PM

Rebtop,

 

Do you have a case number? If so, please provide it and I will escalate your ticket requesting a status update.

 

JamesC

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Rebtop
Aspirant
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‎2021-10-22 05:54 AM

42764735

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Rebtop
Aspirant
Aspirant
‎2021-10-24 04:49 AM

Great WEB site


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