Essential spotlight camera VMC2030

[MaggieC758]

Over 2 years, one of camera no connection and recording.  Delete and factory reset, reinstall it which showing "Arlo Networking Server Response Error", no connection. Thanks

[BrookeN]

Have you tried to onboard the camera from a web browser or a different device to see if you are able to get it to onboard?

[Piaso]

I feel your pain.  I’ve developed the opinion that once they have your money your on your own.  Feeling totally defeated 

[BrookeN]

@Piaso I would be more than happy to help. Can you tell me what you are having trouble with?

[BettyBoop1949]

Help if you can.  Same issue VMC2030 Essential Spotlight. Worked great until I had to charge. Once the camera was charged, it would not recognize the camera in the APP as being charged or process a firmware update. It has been working fine until now. 

Followed trouble shooting instructions and removed from the network. Now the camera isn't being discovered.

Everything works, the scan and the chime, can't locate camera. Opened a case but not getting any results. Same instructions as in the FAQ's. They keep repeating the same trouble shooting techniques, I have been all over it for hours.  If anyone can please share anything that might be of help to join this camera to the WIFI, it would be appreciated.  Work arounds? 

[BrookeN]

Have you tried setting it up within a web browser instead of the app? Your button is located on the bottom of the device correct? Are you choosing the correct Essential when onboarding?