Arlo|Smart Home Security|Wireless HD Security Cameras
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Essential cannot view Live feed on any web browser

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  • ‎2020-09-16 05:27 AM
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Blbaker134
Initiate
Initiate
‎2020-09-16 05:27 AM

I have tried Firefox, Google Chrome, and Internet Explorer.  I cannot seem to find a way to view the live feed on a PC.  I can watch the Library Videos, but not the live feed.  I can view the live feed only on my iPhone app.  Has anyone else had this issue?

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jguerdat
Guru Guru
Guru
‎2020-09-16 06:46 AM

Do you get an error message? Have you rebooted the computer and cleared the browser cache?

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Blbaker134
Initiate
Initiate
‎2020-09-23 12:43 PM

I have tried rebooting and clearing the cache multiple times.  I have tried on different computers, one with Windows 7 and one with Windows 10.  Both I get the error message "An unexpected error occurred.  Please try again."  

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jguerdat
Guru Guru
Guru
‎2020-09-24 06:56 AM

What Internet securoity software are you using? That's the only thing I can think of that would cause the problem which seems to be a local one.

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