Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Essential cannot view Live feed on any web browser

Reply
Discussion stats
  • 3 Replies
  • ‎2020-09-16 05:27 AM
  • 2411 Views
  • 1 Like
  • 2 In Conversation
Blbaker134
Initiate
Initiate
‎2020-09-16 05:27 AM

I have tried Firefox, Google Chrome, and Internet Explorer.  I cannot seem to find a way to view the live feed on a PC.  I can watch the Library Videos, but not the live feed.  I can view the live feed only on my iPhone app.  Has anyone else had this issue?

Labels:
Reply
Message 1 of 4
2,411
3 REPLIES 3
jguerdat
Guru Guru
Guru
‎2020-09-16 06:46 AM

Do you get an error message? Have you rebooted the computer and cleared the browser cache?

0 Likes
Reply
Message 2 of 4
2,407
Blbaker134
Initiate
Initiate
‎2020-09-23 12:43 PM

I have tried rebooting and clearing the cache multiple times.  I have tried on different computers, one with Windows 7 and one with Windows 10.  Both I get the error message "An unexpected error occurred.  Please try again."  

0 Likes
Reply
Message 3 of 4
2,384
jguerdat
Guru Guru
Guru
‎2020-09-24 06:56 AM

What Internet securoity software are you using? That's the only thing I can think of that would cause the problem which seems to be a local one.

0 Likes
Reply
Message 4 of 4
2,371
Discussion stats
  • 3 Replies
  • ‎2020-09-16 05:27 AM
  • 2412 Views
  • 1 Like
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.