Email was Hacked

[jenarmistead]

My email account associated with Arlo access was hacked, so I cannot access my cameras.  I did not have two-step verification set up, so when I click "forgot password" it just sends the hacked email address.  I need to speak to a human who can help, but have not been able to thus far.  Super frustrating.

[JamesC]

jenarmistead,

To reset your password or the email address associated with your Arlo account, you will need to have access to the original email address you used to set up the account. If you no longer have access to that email, you will need to create a new Arlo account using a new email address and set up your Arlo devices on the new account.

JamesC