Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Devices listed in privacy center

Reply
Discussion stats
  • 1 Reply
  • ‎2024-05-19 04:22 AM
  • 1082 Views
  • 0 Likes
  • 2 In Conversation
UnhappyButWhy
Follower
Follower
‎2024-05-19 04:22 AM

How is another iPhone keep comparing ng up on my active device sessions underneath my iPhone there’s another iPhone logged into my app!! Very unusual as I don’t share my password with nobody !! This is peeing me off considering I have to keep logging that iPhone out and changing my email address and password?? What could be happening?? 

Labels:
0 Likes
Reply
Message 1 of 2
1,082
1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator
‎2024-05-21 02:01 PM

Hi @UnhappyButWhy 

 

Thank you for providing this feedback. Would you mind private messaging me a screenshot of the devices listed under the Active Device Sessions tab?

 

Also, can you send a screenshot of the Available Geofence Devices in that tab as well?

0 Likes
Reply
Message 2 of 2
1,050
Discussion stats
  • 1 Reply
  • ‎2024-05-19 04:22 AM
  • 1083 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.