Confirm no cameras on my dead account

[Macbosch]

I changed from Arlo to another security system and gave my arlo system to a family member.  3 of the 5 Cameras won't connect to their new accout. Since I no longer have an account I cannot see if they are on my account. Also, since i don't have an active account i cannot chat with arlo support. I'm worried i will have to make an account for a month, but i dont have the equipment  so I'm not sure I will be able to fix it anyway.  Any help or suggestions would be appreciated. 

[StephenB]

Have they tried resetting the cameras?

• https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera