Arlo|Smart Home Security|Wireless HD Security Cameras

Reply
Discussion stats
  • 2 Replies
  • 1515 Views
  • 2 Likes
  • 2 In Conversation
Kimjo
Initiate
Initiate
I cannot connect my essential cameras to my wifi, I got 1 connected and it went offline and couldn't reconnect. My question is the base station needed?
1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

Not needed but may help. First, remove any problem camera from your account, use the reset procedure on each and then onboard again. Try onboarding with the cameras near the router and then move them to the needed locations. If then a problem it would seem to be a signal strength and/or quality issue.

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

Not needed but may help. First, remove any problem camera from your account, use the reset procedure on each and then onboard again. Try onboarding with the cameras near the router and then move them to the needed locations. If then a problem it would seem to be a signal strength and/or quality issue.

Kimjo
Initiate
Initiate
K thanks I did all the things I did before and this time it worked. Thanks for the help