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- Camera will NOT stay connected to network...Arlo E...
Camera will NOT stay connected to network...Arlo Essential Spotlight Camera VMC2030
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Camera repeatedly removes itself/disconnects from network after working well enough for @ 7 months. Two other cameras appear to functioning well enough. Have been able to reconnect the problem camera several times, but only for a few/couple minutes...then it disappears from devices list. When reconnected I have updated the device. Will not indicate that it's charging when plugged in using three different cables, but it does show 75% charge when first reconnected. Will not complete FACTORY RESET either. Cannot seem to get through to support for help,..chat line is just this side of useless,.. but I have run through the available troubleshooting narratives multiple times. Devices seem faulty at this point. Purchased camera in September of last year.
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Assuming you have a subscription, use Settings, Support to select the camera and use the various options to get in touch with official support. That's the only way to get an RMA.
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