Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Camera says it’s on with 33% battery yet it hasn’t recorded anything for a week!?!

Reply
Discussion stats
  • 1 Reply
  • ‎2023-11-17 07:44 PM
  • 1432 Views
  • 0 Likes
  • 2 In Conversation
SundayD
Follower
Follower
‎2023-11-17 07:44 PM

my Arlo camera says that it is on with 38% battery yet it hasn’t recorded anything nor can I view the live stream for the last seven days… Was working perfectly fine before that. What’s going on!?

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 1,432
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2023-11-18 06:49 AM

Have you tried rebooting the phone and reinstalling the app as well as tried the web client (my.arlo.com)? Have you charged the battery?

0 Likes
Reply
Message 2 of 2
Views icon 1,413
Discussion stats
  • 1 Reply
  • ‎2023-11-17 07:44 PM
  • 1433 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.