Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera not syncing

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Epla
Aspirant
Aspirant

Camera's wont sync on app. Using xfinity wifi. I have tried multiple times. Hear the chime, it blinks blue for awhile then amber for 3 to 5 blinks.

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JamesC
Community Manager
Community Manager

Epla,

 

Make sure you're entering your SSID/Password correctly for your home network. Entering incorrect network information will result in the symptom you've described here.

 

For more troubleshooting on this issue, take a look here: What do I do when Arlo fails to discover my device?

 

JamesC

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JamesC
Community Manager
Community Manager

Epla,

 

Make sure you're entering your SSID/Password correctly for your home network. Entering incorrect network information will result in the symptom you've described here.

 

For more troubleshooting on this issue, take a look here: What do I do when Arlo fails to discover my device?

 

JamesC