Camera Set Up

[nuggssauce]

My roommate and I purchased an Arlo at our old place. He moved out to an apartment, not needing the cameras so he gifted them to me. Now I am trying to set up the camera’s on my own account and it keeps saying “Discovery Failed”. I tried all the suggested troubleshooting methods to no prevail. Could it be that they are still connected to my old roommates account so they will not connect to mine? I asked him to check if he removed the cameras from his account but he has since deleted his account and it says “This account doesn’t exist anymore”.

[StephenB]

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@nuggssauce wrote:
My roommate and I purchased an Arlo at our old place. He moved out to an apartment, not needing the cameras so he gifted them to me. Now I am trying to set up the camera’s on my own account and it keeps saying “Discovery Failed”. I tried all the suggested troubleshooting methods to no prevail. Could it be that they are still connected to my old roommates account so they will not connect to mine? I asked him to check if he removed the cameras from his account but he has since deleted his account and it says “This account doesn’t exist anymore”.

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What cameras do you have?

Are you also using a base/smarthub?  If so, what model?