Arlo|Smart Home Security|Wireless HD Security Cameras

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Gdunk
Follower
Follower

Got a message that one of my cameras needed a factory reset (it had dropped off my set of devices I noticed too?) 

anyway, followed rest steps, orange light blinks 13 times.

now it will not scan QR code to allow me to add back to my devices.

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BrookeN
Arlo Moderator
Arlo Moderator

Please contact support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the behavior you are seeing.