Arlo|Smart Home Security|Wireless HD Security Cameras

Billed 3xs for same order.

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ERAM1500
Initiate
Initiate

Placed an order last night for the doorbell and chime. I was billed 3x for the same order and did not receive an order confirmation or order number. I have not been able to speak with anyone at customer service or locate the order number.

3 REPLIES 3
Dannybear
Master
Master

Do you think you may have ordered from a scam site?

 

https://kb.arlo.com/000062119/How-can-I-avoid-Arlo-support-scams 

JamesC
Community Manager
Community Manager

ERAM1500,

 

Did you place your order from https://www.arlo.com/en-us/ ?

 

JamesC

ERAM1500
Initiate
Initiate

Yes, I did. Beware Arlo's support team is very difficult to contact. I recommend that if anyone would like to make a purchase of any Arlo products be sure to make the purchase in-store not online.