Arlo|Smart Home Security|Wireless HD Security Cameras
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Battery won’t charge

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  • ‎2025-04-01 05:40 PM
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Mames
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‎2025-04-01 05:40 PM

My camera’s are 2 years old   This is the second one of 4 that won’t charge!   I bought 2 new chargers & still no luck    I tried resetting , removing device & re-adding    Any other suggestions?   I can’t get anyone from support to call me back! 

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jguerdat
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‎2025-04-02 06:55 AM

WHat does the camera LED show when power is first applied? It should briefly blink blue indicating power is applied. If so, try this procedure - the key is to plug in and unplug many times to get enough charge into the battery to then allow it to charge normally:

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

 

If this fixes things, charge proactively - don't let it run completely out.

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