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MERLIN67
Aspirant
Aspirant

Can't give my family permission to see a camera. It keeps says fail

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BrookeN
Arlo Moderator
Arlo Moderator

Have the admin of the account, grant access via the app to the other family members you are wanting to have access of the cameras. 
 

https://kb.arlo.com/000039122/How-do-I-add-friends-on-my-Arlo-Secure-App

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BrookeN
Arlo Moderator
Arlo Moderator

The admin has to be the one to grant permission for other users to see the cameras. And I am seeing that as a different email address then the one that you reached out on. 

MERLIN67
Aspirant
Aspirant

No

BrookeN
Arlo Moderator
Arlo Moderator

Have the admin of the account, grant access via the app to the other family members you are wanting to have access of the cameras. 
 

https://kb.arlo.com/000039122/How-do-I-add-friends-on-my-Arlo-Secure-App