Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Arlo essential wireless doorbel won’t connect

Reply
Discussion stats
  • 3 Replies
  • ‎2021-11-29 05:55 PM
  • 376 Views
  • 0 Likes
  • 3 In Conversation
mtmiller
Aspirant
Aspirant
‎2021-11-29 05:55 PM
I’m trying to install my doorbell and it won’t stay on or connect. It’s fully charged but will not stay on long enough to connect
Labels:
0 Likes
Reply
Message 1 of 4
376
3 REPLIES 3
jguerdat
Guru Guru
Guru
‎2021-11-30 07:30 AM

Have you reset it? What do you mean by it won't stay on long enough? It isn't supposed to turn off at any point. Are you setting this up near your router or by the door?

0 Likes
Reply
Message 2 of 4
365
mtmiller
Aspirant
Aspirant
‎2021-11-30 08:12 AM
When I install the battery the LED lights will flash and after 2-5 minutes it will shut off. I am setting it up next to my router also
0 Likes
Reply
Message 3 of 4
362
StephenB
Guru Guru
Guru
‎2021-11-30 10:59 AM
@mtmiller wrote:
When I install the battery the LED lights will flash and after 2-5 minutes it will shut off. I am setting it up next to my router also

Are you saying you can't get past the QR code before it shuts off?

 

Or something else?

0 Likes
Reply
Message 4 of 4
356
Discussion stats
  • 3 Replies
  • ‎2021-11-29 05:55 PM
  • 377 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.