Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo essential spotlight - offline at least once a day

Reply
Discussion stats
  • 1 Reply
  • ‎2021-08-03 01:29 AM
  • 1394 Views
  • 0 Likes
  • 2 In Conversation
Romero8983
Follower
Follower
‎2021-08-03 01:29 AM

It goes offline at least once a day, my internet is fine. When I drive the 2 miles to the property with camera it reconnects on its own before I touch the internet at all, like it connects once there is movement.

Labels:
0 Likes
Reply
Message 1 of 2
Views icon 1,394
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2021-08-03 04:45 AM

How far is the camera from the base or router (depends on how it's connected)? What is between the two? When offline, have you tried both the app and web client?

0 Likes
Reply
Message 2 of 2
Views icon 1,386
Discussion stats
  • 1 Reply
  • ‎2021-08-03 01:29 AM
  • 1395 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.