Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo essential outdoor spotlight

Reply
Discussion stats
  • 1 Reply
  • ‎2024-07-25 05:17 PM
  • 970 Views
  • 0 Likes
  • 2 In Conversation
Bcsmitty12114
Follower
Follower
‎2024-07-25 05:17 PM

My Arlo camera disconnected and now it won’t charge or allow a reset?

Labels:
0 Likes
Reply
Message 1 of 2
970
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2024-07-26 06:27 AM

That sounds like the battery is totally dead. It helps to proactively charge rather than letting it run completely out.

 

Try this FAQ to see what happens. The key is to plug and unplug multiple times until the battery gets enough charge in it to allow proper charging.

 

https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

0 Likes
Reply
Message 2 of 2
945
Discussion stats
  • 1 Reply
  • ‎2024-07-25 05:17 PM
  • 971 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.