Arlo essential no internet error

[Steve83nz]

Hi, I just installed this yesterday and it downloaded firmware etc and is placed by my modem.
Approx 4 times yesterday and already twice today the cameras have come up saying I'm offline and I have had to restart the base station in the app which has fixed it.
My concern here is it's not recording during this so could miss something if offline overnight etc until I restart it.
The internet has worked on all other things without cutting out
Thanks for your help

[jguerdat]

What are the LEDs on the base showing when offline? If normal. it's likely fine and the "offline" is a display issue with the app. When that happens, try force closing the app and reopen it to see if it's better.

You may also want to try moving the base as far away from the router as possible.