Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Reply
Discussion stats
  • 1 Reply
  • ‎2024-12-02 10:01 AM
  • 172 Views
  • 0 Likes
  • 2 In Conversation
Jafreeman5
Follower
Follower
‎2024-12-02 10:01 AM

Why is my camera all of the sudden only taking snapshots and not videos.  Setting are all correct on the site 

Labels:
0 Likes
Reply
Message 1 of 2
172
1 REPLY 1
BrookeN
Arlo Moderator
Arlo Moderator
‎2024-12-04 10:12 AM

Was the camera in low power mode by any chance when you were seeing this behavior? Can you also double check the video recording for this camera and the length for the recording. 

0 Likes
Reply
Message 2 of 2
54
Discussion stats
  • 1 Reply
  • ‎2024-12-02 10:01 AM
  • 173 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.