Arlo Pro 4 sharing with family and friends

[jahraver]

So I shared admin rights with wife.  She received email to create account.  She created account using her email address.  When she goes to add devices (we have 2 cameras) it takes her through the entire setup process of adding battery to camera, wait for blinking blue light, firmware update, etc.  Is this normal?  Why can't she just add the devices without going through all of this?  I'm afraid its going to screw things up on my end.  Please help!

[Streak2]

What version of the Arlo app are you using? The older version with library or the newer version with feed?

[jahraver]

The newer version with feed

[JamesC · Accepted solution]

jahraver,

When sharing cameras, there is no need to go back through device setup. Take a look here for instructions on how to share cameras via the grant access feature: https://kb.arlo.com/000062933/How-do-I-add-friends-on-my-Arlo-Secure-app-Arlo-Secure-4-0

If the invitation has already been accepted, the shared access user may need to change their location (use the dropdown at the top of the screen after logging in to the mobile app) before they can see the shared cameras.

JamesC

[jahraver]

The location fixed it.  Thanks for the help!