Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Essential - Camera seems to lose charge in about 1 week.

Reply
Discussion stats
  • 1 Reply
  • ‎2021-12-15 11:03 AM
  • 1079 Views
  • 0 Likes
  • 2 In Conversation
edmund36
Follower
Follower
‎2021-12-15 11:03 AM

Camera seems to lose charge in about 1 week. Please help if you have any suggestions? I do have the monthly plan. Thank hyou

Labels:
0 Likes
Reply
Message 1 of 2
1,079
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2021-12-16 07:30 AM

Camera location as well as the amount of recording/live viewing can cause this. Have you brought a camera closer to your router or base/hub, depending on how it's connected, to see what happens? Do you have a camera that's working well? If so, swap cameras around to see if it's the camera or location that's the issue. Distance, wireless interference, house construction, etc. can all be issues. Give us all details. 

 

Also, on average, how many minutes per day are the cameras recording and being used for live view?

0 Likes
Reply
Message 2 of 2
1,061
Discussion stats
  • 1 Reply
  • ‎2021-12-15 11:03 AM
  • 1080 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.