Arlo Base station

[Jet876]

Base station wont sync to arlo phone app. 

[Streak2]

What base is it? Is it powered up and connected to the internet? 

Have you added the base using your Arlo app connected to the same network as the base?

[Jet876]

VMB4000  and i have connected it directly to the router but it sync to the phone app

[Jet876]

But it will not sync to the arlo phone app

[Streak2]

What color are the lights?

https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-Base-Station-mean

You did not answer the question about if you have actually onboarded the base to your app.

[Jet876]

I am seeing green blank space and orange 

I am unable to o board the base to the app. 

[Jet876 · Accepted solution]

Ok the link you sent helped it was not connected to the internet got it connected and it is now synced with the app. Just need to sync the cameras. 

I had them long before i got the base so they will have to come down to be synchronized. 

Is there a easier way to sync the cameras?

Thanks. 

[Streak2]

OK well done.

You will need to have hands on the cameras in order to sync them to the base.

[Jet876]

Ok thanks much appreciated. i will try this weekend a d keep you posted.