Arlo Base Station VMB 4500

[RMESOX]

My VMB 4500 base station suddenly stopped working with an amber flashing light. Tried factory resetting a number of times with no success. Any suggestions?

Thanks in advance!

[StephenB]

Are you seeing it in the attached devices list in your router?

[RMESOX]

No, I am not seeing it on the device list but I do see the Arlo wireless SSID being broadcast. I’ve attempted multiple factory resets with no success.

[StephenB]

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@RMESOX wrote:

No, I am not seeing it on the device list 

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Then it's not able to connect to the router using ethernet.

Have you tried a different ethernet port on the router?  Or a different ethernet cable?

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@RMESOX wrote:

but I do see the Arlo wireless SSID being broadcast. 

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Ok, but you also need ethernet working, which doesn't seem to be the case.

[RMESOX]

Yes, I tried another device on the same cable and Ethernet port, it gets an IP address and 5he device is fully functioning.

[StephenB]

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@RMESOX wrote:

Yes, I tried another device on the same cable and Ethernet port, it gets an IP address and 5he device is fully functioning.

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Unfortunately, that likely means that the NIC on the base has failed.  It's not repairable, so you'll need a new base.