Activity Zones not loading

[nathanielw]

Activity zones are not loading on my Arlo doorbell camera. I have deleted the app and redownloaded, I have removed the device and reset it back up on the app, I have restarted the device multiple times. The activity zone image is just a blank screen and doesn't load for me to set my activity zones. I have also tried setting them up on desktop and the activity zone screen just shows loading before timing out. The live feed video is working. I have an active and paid subscription as well. 

[BrookeN]

When removing the device did you do a full reset or did you just remove the device and add it back onto the account?