Arlo|Smart Home Security|Wireless HD Security Cameras
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3rd new camera won’t connect to free trial subscription

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Mythreesons
Follower
Follower
Bought the 3 pack of the Arlo essential spotlight cameras and the first two connected wonderfully, automatically starting the free 3 month trial when I scanned the QR code. The third camera will not subscribe, although it connects and goes online, I can’t view the videos in the library for this one camera and it doesn’t show up under my “subscriptions” on my arlo account. I’ve deleted and reconnected numerous times, even did a hard reset on the camera. I can view it live no problem. No idea how to connect this last camera to the subscriptions! Please help, so frustrated hours and days later!!!
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jguerdat
Guru Guru
Guru

It may just be a faulty camera but it's also possible that someone else bought the system and returned it so the camera's trial subscription can't  be used. You could temporarily get a single camera plan to see if that works. Otherwise, either swap at the store or use Settings, Support to see what they can do for you.