Arlo|Smart Home Security|Wireless HD Security Cameras

2 of our cameras are detecting motion so often I have to disarm them

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XYZ_1984
Follower
Follower

2 of our cameras are detecting motion so often I have to disarm them.  They aren't picking up any visible object or motion.  I lowered the sensitivity and it still didn't resolve the issue.  Perhaps it's wind.  Is there a solution other than a sledge hammer?

 

Is there a way of talking with a person with Arlo?  Many other complaints.

 

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StephenB
Guru Guru
Guru

@XYZ_1984 wrote:

 

Is there a way of talking with a person with Arlo?

 


Check the support section of the app.  If you have a subscription (either paid or trial) then you should see a phone option there.

 

 

JamesC
Community Manager
Community Manager

XYZ_1984,

 

Have you tried adjusting the position of the cameras? You might also try temporarily bringing them inside and facing them toward a wall to test to see if the issue remains in an environment where there should be no motion at all.

 

JamesC