Wall mount

[ocelis1118]

I lost a screw spacer for my wall mount where can i get a replacement i can’t seem to speak to anyone or get an answer.

[StephenB]

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@ocelis1118 wrote:

I lost a screw spacer for my wall mount where can i get a replacement i can’t seem to speak to anyone or get an answer.

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Arlo doesn't sell spacers, but the cameras can all use standard mounts (including third party).

Can you confirm the camera model?  My 3rd gen Essentials do not have a spacer.

[ocelis1118]

it’s for the magnetic wall mounts so how would i go about getting a replacement?

[ocelis1118]

 this spacer

[StephenB]

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@ocelis1118 wrote:

it’s for the magnetic wall mounts 

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Ok, so not for the Gen 3 Essential camera (which is the forum area you used).

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@ocelis1118 wrote:

how would i go about getting a replacement?

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 I think you'll need to purchase a new mount.