VMC3050

[williamsydnor1]

Is anyone else having trouble accessing their camera's

[JamesC]

Are you receiving any error messages? Do you have more details about what you are experiencing?

[williamsydnor1]

The customer support line does not work, there is no way to contact them, I've tried to reinstall the arlo app and that does not work.

[StephenB]

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@williamsydnor1 wrote:

The customer support line does not work, there is no way to contact them,

Are you using the support center in the app to reach phone support?

[CABRON]

I'm, contacted support and they want 5 bucks to have you fix their camaras, and who knows what else they have done with the software.Almost 800 dollars on equipment so far and they really don't work. 

[StephenB]

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@CABRON wrote:

I'm, contacted support and they want 5 bucks to have you fix their camaras,

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No they don't.  You must have reached a scam support site.

Did you google for a phone number?  That path doesn't end well.

• https://kb.arlo.com/it/000062119/How-can-I-avoid-Arlo-support-scams
• https://kb.arlo.com/000062461/What-is-the-Support-Center-in-the-Arlo-App

[Kevmendy]

I am trying to install some new VMC3080 with zero success.  I think the new update to the app messed something up.  I think I'm about to be done with ARLO.  Send this junk back.