VMC 3050 - Can never get a call back from Support Team using Chat

[Hunter55]

Does anyone have a phone number to get a hold of product support? I have two cameras that won't charge or hold a charge, and one is brand new. The chat option to request a call-back never works. 

[BrookeN]

I would be more than happy to help. Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.