Is Arlo down?

[BarryBlick]

I cannot connect to my camera or account. Can reset password successfully though

[StephenB]

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@BarryBlick wrote:

I cannot connect to my camera or account. Can reset password successfully though

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FWIW, it is working for me.

[BrookeN]

@BarryBlick were you able to connect the camera or are you still seeing this same behavior?

[BarryBlick · Accepted solution]

BrookeN it is working properly now (3 days without issue). I am not sure but my home wifi has  2 access points that were were using the same wifi channel which may have caused a conflict? I can't see how that would affect the online account portal unless there is some security setting involved maybe.