Florida

[Rachaellmt]

My charger and plug are not charging my security camera

[jguerdat]

Have you tried other cables and chargers? The charger should be at least 5 volts DC at 2 amps.

[EarleSelf]

I have the same problem. One Arlo brand converter was defective, so I replaced it, again with an Arlo adapter. With an induction tester, the adapter, line and plug into the camera all show as "hot." Nevertheless, the camera is not charging. It has charged before...

[StephenB]

Have you tried a different charger?

No need to use an Arlo charger for the Essentials.  Though some USB cables might not fit properly in the camera socket, so it is good to use the Arlo-supplied cable if you can.