Essentials first generation suddenly stopped recording on hub

[Retired_Member]

I have a VMB5000 hub, 2 Arlo Pro 1st Gen and 2 Essential 1st Gen. No payed subscription.

Until 2026/02/18 the Essentials recorded (for years!) to the SD-card in the hub.

Since that day they suddenly stopped recording. Both Pro’s stil do.

I can use live view on all 4 cameras.

I can still see the recordings made from both Pro’s, in the Arlo cloud as well as on the (SD-card in) the hub.

Camera’s are connected to the hub.

Essential recording on the hub worked fine for years, but suddenly  stopped 2026/02/19

Don’t want payed subscription.

Restarting  hub didn’t solve the problem

[StephenB · Accepted solution]

---

@Retired_Member wrote:

I have a VMB5000 hub, 2 Arlo Pro 1st Gen and 2 Essential 1st Gen. No payed subscription.

Until 2026/02/18 the Essentials recorded (for years!) to the SD-card in the hub.

Since that day they suddenly stopped recording. Both Pro’s stil do.

I can use live view on all 4 cameras.

I can still see the recordings made from both Pro’s, in the Arlo cloud as well as on the (SD-card in) the hub.

---

The Pro cameras have 7-day free cloud storage.  Are you sure you are seeing local recordings for those cameras?

Try uninstalling and reinstalling the app next.

[Retired_Member]

Thanks for the quick reply.

Uninstalling and reinstalling the app seem to have done the job.