Connection issue

[Joe2003]

I'm having a hard time connecting cameras to the app. What am I doing wrong? I go through it, my light blank's blue. I scan the QR Code at chimes, but then it never finds a device.

[JamesC]

Are the cameras new? What is the camera model (VMCXXXX)?

The tips mentioned here may be helpful if you're experiencing difficulty scanning the QR code: https://kb.arlo.com/000062338/My-Arlo-camera-will-not-scan-the-QR-code-during-setup

JamesC