Camera not working

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AJackson5
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I have 4 outside home cameras. One suddenly stopped working 21 days ago. The others are just fine. The camera that isn’t working has enough battery life that it shouldn’t be an issue. When I click on that camera on the app, it just buffers. How would I know if someone turned it off or disabled it somehow??? 

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jguerdat
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You can try rebooting your router to see if that helps. Otherwise, I'd suggest removing the camera from your account, resetting it and add it back. Be sure to charge the battery, just in case.

 

https://kb.arlo.com/000063466/How-do-I-factory-reset-my-Arlo-Essential-Spotlight-Camera-Arlo-Secure-...

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jguerdat
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Guru

You can try rebooting your router to see if that helps. Otherwise, I'd suggest removing the camera from your account, resetting it and add it back. Be sure to charge the battery, just in case.

 

https://kb.arlo.com/000063466/How-do-I-factory-reset-my-Arlo-Essential-Spotlight-Camera-Arlo-Secure-...

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