Both cam offline and cant connect

[Orrefors]

I have two other Arlo cameras that works fine and these worked fine for a long time. Took them in to charge but can not connect. 
Restarted the base station. 
cameras blinking blue but is not connecting.

 

[jguerdat]

Describe the blue LED flashes - fast or slow?

[Orrefors]

Slow

[jguerdat]

Try the remove/reset/reinstall procedure:

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

[Orrefors]

I have tried this.

the connection times out.

[jguerdat]

Assuming you have a subscription, use the app to go to Settings, Support to see what official support may offer.

[Orrefors]

No luck. Have not found a solution. None of the cameras can connect.

[jguerdat]

^^ Is this in response to my suggestion to contact official support?